Magnet is the UK’s longest-running kitchen supplier and manufacturer, with over 100 years of expertise in designing premium kitchens. We believe the kitchen is the heart of the home, and we’re here to inspire better living through beautifully crafted, purposeful spaces. Our 16 stunning ranges suit all tastes and lifestyles, with a wide selection of worktops, flooring, taps, and appliances. With over 150 showrooms nationwide, our expert designers are ready to guide you from inspiration to installation. Visit our kitchen showroom in Romford or book your free design appointment today.
Avoid, avoid, avoid at absolutely all costs. 20k for a kitchen that still to this date is not 100% and I cannot stress enough this comment and the others are 1000% genuine do not put yourself through this stress and invest your hard earned money into what you want to be a nice kitchen for you and your family with this company and branch imparticular. They have ruined what was supposed to be a great experience and investment for us and our children and do not care at all. AVOID AVOID AVOID. There are other branches with much better reviews wish I had done my research prior
AA
anonymous
Dec 9, 2022
1.0
I always wanted to get magnet kitchen and I did but aftercare service was extremely poor. I had my kitchen done couple of years ago and slowly started to notice that the paintwork started to come off. I have tried to call them so many times . Sonetimes they answer ; sometime no luck. And after they take your details , I had to chase up to get a reply back. They wasn’t helpful at all They think it was wear and tear as I kept kettle in the kitchen. I did ask them over the phone that who doesn’t keep kettle in the kitchen?? It’s really frustrating that after spend so much for your kitchen and when something fault started to show and d Scylla then they don’t want to know you at all. I am really tired of calling them. I am very upset that my paintwork started to come off and I can’t do anything about it. Please someone advice me what to do.
MM
Mad Monica
Mar 16, 2022
1.0
I’m posting on behalf of a friend. Absolutely the worst manager in the world here. If you need a Magnet kitchen do not use this branch. Not to be too specific as my friend still has a guarantee with Magnet, but things are starting to go wrong with their kitchen and they are reliant again on an indifferent manager to correct the problem. I was going to give him the benefit of the doubt after their original experience which was terrible. However it seems that he still has the same attitude and the staff around him are just as bad. Yet again they are going to have to contact head office and have a moan. Good customer service does not exist here. If I could I would have posted no stars.
Can I see examples of completed kitchens before committing?
Absolutely! Visit our website or your local store to view completed kitchen designs and customer testimonials. Our designers can also showcase styles and materials during your consultation.
How long does a design consultation take?
A typical consultation lasts about 1-2 hours, giving you plenty of time to discuss your vision, browse styles, and create a 3D design and quote tailored to your needs.
Do you offer installation services for my new kitchen?
Yes, Magnet Kitchens offers professional installation services by our TrustMark-accredited team to ensure your kitchen is fitted perfectly. Alternatively, we can work with your own trusted fitter - speak to our friendly designers for more information.
As part of our Magnet service, we can also dismantle and remove your old kitchen as part of our service. For an additional cost, we can also take care of the plumbing, electrical and gas work as part of an insurance-backed package.
What should I bring to my design consultation?
Bring your kitchen measurements, any inspiration ideas, and a list of your must-have features. If you're unsure about measurements, our easy-to-follow ‘How to measure’ guide can be found on our 'measuring your kitchen' page on the Magnet website.
How can I book a free kitchen design consultation?
You can book a free design consultation with Magnet Kitchens easily! Choose between an in-store appointment or a virtual consultation from the comfort of your home. Visit our website's 'book a consultation page' or call your nearest store to schedule your session.
Can you help me with designing and choosing my new kitchen?
Yes we can! At Magnet, we specialise in turning your kitchen dreams into reality. Our expert designers are here to guide you every step of the way, from choosing the perfect layout and materials to selecting colours, finishes, and appliances that suit your style and budget. During your FREE design consultation, we'll create a personalised 3D design of your new kitchen, tailored to your space and needs. Whether you prefer to visit us in-store or opt for a virtual consultation, we're here to make the process easy and enjoyable.
Do I need to book an appointment to view displays in-store?
You don’t need to book any kind of appointment to view our displays in-store. Feel free to come and visit us anytime! Our friendly designers will be more than happy to have a chat with you if you wish.
Which kitchens do you have on display?
At Magnet, you’ll find a kitchen style to suit every taste, from timeless Shaker designs that bring warmth and character, to sleek handleless and modern slab kitchens that offer a clean, contemporary feel. Our wide range of finishes and colours includes everything from classic neutrals to on-trend tones inspired by interior design’s latest looks, all chosen for their lasting appeal. So whether you’re after a modern statement or a design with enduring charm, you can create a kitchen that feels both beautifully personal and built to stand the test of time.
Do you have on-site parking?
At the moment, our Romford store doesn't have its own parking. Don't worry, though! Even without on-site parking, there are plenty of handy options right around the corner, depending on what you need.
To make sure your visit goes smoothly, we really recommend checking out the local parking information before travelling.
Do you offer finance?
Yes! At Magnet, we offer several finance options to help you spread the cost of your new kitchen. You can choose interest-free credit for up to 4 years, low-interest monthly payments, or a buy now, pay later option. Your Magnet designer can explain all payment options during your design appointment and help you select the one that best suits your budget.
Magnet acts as a credit broker, not a lender. Finance is subject to status, affordability, and a minimum spend.
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